How to configure the Dumps to collect all information after a crash in Visure?

What are Dump Files?

Memory Dump Files (.DMP) are a snapshot of a program’s memory at a given time, like during a crash.

This information helps the Visure team understand what might be causing a crash in order to fix it.

Configuring the Dumps

There are 3 ways to configure the dumps:

1) Manual configuration:

1. Run regedit.exe.
2. Open or create the key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps”
3. Add the following keys:
   • DumpCount (DWORD (32-bit) / REG_DWORD) = 1
     • This is the maximum number of dumps created before old dumps will be overwritten. The default is 10, but considering that each one might use up to 500 MB. It's convenient to limit it to a smaller number.
   • DumpFolder (String Value / REG_SZ) = C:\Dumps
   • DumpType (DWORD (32-bit) / REG_DWORD) = 2
     • This is the type of dump. Mini-dump (1) or Full dump (2). Visure requires “2”.
4. After Visure Requirements ALM crashes, the system will collect the dump and place it in the C:\Dumps folder. In case you selected a different path, then all dumps will be collected in that directory you defined.

2) Register file configuration

1. Open a notepad or a text editor of your preference.
2. Copy the following text:

   • Windows Registry Editor Version 5.00
     
     [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps]
     "DumpCount"=dword:00000010
     "DumpFolder"="C:\\Dumps"
     "DumpType"=dword:00000002
     
     

3. Save it as a .reg file.
4. Execute the file.

3) Downloading the .reg file for an automatic configuration

This last is the easiest way to configure, you only need to download the attached ZIP file, decompress it, and execute it.

As a recommendation from Visure, “C:\Dumps” is a good location for the dumps with easy access.